Get in Touch With Us
Got a question about one of our offshore casino reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the US Offshore Casinos team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting hold of us. We read every message that lands in our inbox and aim to respond within a couple of working days. Send your note to [email protected] and, where you can, include a few details about what your message concerns — that alone helps us route it to the right person faster.
We are not a customer support desk for any of the casinos listed on this site. If you have an account issue, a bonus query, or a withdrawal question with a specific operator such as Raging Bull, Uptown Aces, Ignition or any other name featured on our Best Non GamStop Casinos 2026 page, that operator's own support team is best placed to help. We can point you in the right direction, but we cannot resolve account-level disputes ourselves.
What We Can Help With
We welcome a wide range of messages from readers who use this site to compare offshore casino sites, bonuses, and payment options. Common reasons people write in include:
- General questions about our reviews — If anything about how we rate or compare offshore online casinos is unclear, ask and we'll explain our reasoning.
- Corrections and factual updates — Offshore casino licensing, bonus terms, and payout methods change often. If you spot something on the site that looks out of date, we want to know so we can check and correct it.
- Content suggestions — If there's a topic around international online casinos, crypto banking, or offshore licensing you'd like us to cover in more depth, tell us.
- Partnership or editorial enquiries — If you represent an operator, affiliate network, or media outlet, introduce yourself and explain what you're proposing.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention this in your message and we'll point you toward the resources below. This is not a substitute for professional or crisis support.
What Happens After You Send a Message
A real person reviews every email we receive — we don't rely on automated replies to stand in for an actual answer. Our usual target is a response within two working days, though this can run longer during busier periods. If your enquiry needs input from more than one member of the team, we'll let you know it's being looked into rather than leaving you without word.
A Note on Accuracy and Our Standards
Offshore casinos operate outside US state regulation, and terms, licensing details, and bonus structures can shift with little notice. We work to keep our comparisons of the best offshore online casinos current, but reader feedback is a genuine part of how we catch changes quickly. If something we've published turns out to be wrong, outdated, or misleading, we would rather hear about it from you than leave it uncorrected. Commercial relationships with operators listed on this site never determine what we publish or how we respond to feedback.
If You Need Support Around Gambling
Offshore casinos sit outside US regulatory oversight, which means they may not offer the same self-exclusion tools, deposit limits, or dispute processes as a state-licensed operator. If gambling has stopped being enjoyable or is causing you or someone you know financial or personal difficulty, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Please do not wait to reach out — messages sent to us are reviewed on a delay, and a helpline call gets you immediate support.
All content on this site is intended for adults aged 21 and over. If you are contacting us on behalf of someone underage, please say so clearly and we will treat the message accordingly.
Before You Write In
A quick checklist that helps us help you faster:
- Say plainly what your message is about in the first line or subject.
- Name the specific page, review, or casino your question relates to, if applicable.
- Avoid sharing sensitive account details, passwords, or payment information by email.
- Give us a way to follow up if your question needs more back-and-forth.
We appreciate you taking the time to read this far, and we look forward to hearing what's on your mind.